Frequently Asked Questions
About CRSVR
What is CRSVR?
CRSVR is a modern apparel brand focused on creating breathable, timeless clothing made from premium linen and natural fabric blends. Our designs are crafted for everyday comfort, warm climates, and effortless style.
Where is CRSVR based?
CRSVR is an India-based brand, and all orders placed on wearcrsvr.com are shipped within India.
What fabrics does CRSVR use?
We primarily work with:
● Premium linen
● Linen–cotton blends
● European Flax Linen (for select products)
Our fabrics are chosen for breathability, comfort, durability, and suitability for Indian weather.
Orders
How do I place an order?
You can place an order directly on wearcrsvr.com by:
- Selecting your product, size, and colour
- Adding it to cart
- Proceeding to checkout and completing payment
Once your order is confirmed, you’ll receive an order confirmation via email or SMS.
What payment methods do you accept?
We accept all major payment methods, including:
● Credit & Debit Cards
● UPI
● Net Banking
● Wallets (as supported by our payment gateway)
All payments are processed securely via trusted third-party providers.
How long will it take to receive my order?
Orders are typically:
● Processed within 1–3 business days
● Delivered within 3–8 business days, depending on your location
Delivery timelines may vary due to external factors like courier delays or weather conditions.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
You can also contact us at orders@wearcrsvr.com for tracking assistance.
How should I care for linen garments?
We recommend:
● Gentle machine wash or hand wash in cold water
● Mild detergent
● Avoid harsh wringing
● Air dry for best results
Proper care helps maintain fabric quality and longevity.
Will the colour look exactly the same as shown online?
We strive to display product colours as accurately as possible. However, slight variations may occur due to lighting, photography, and screen settings.
Shipping & Delivery
Do you ship internationally?
Currently, CRSVR ships only within India.
International shipping will be introduced in the future and updated on our website.
What if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item:
● Notify us within 48 hours of delivery
● Share images and order details at orders@wearcrsvr.com
We’ll arrange a replacement or refund after verification.
Returns & Refunds
What is your return or exchange policy?
● Returns or exchanges must be requested within 7 days of delivery
● Products must be unused, unworn, unwashed, and in original condition with tags intact
● Sale or discounted items are non returnable
For full details, please refer to our Refund & Return Policy.
How do I request a return or exchange?
Email us at orders@wearcrsvr.com with:
● Order number
● Reason for return or exchange
● Clear images (if the item is damaged or incorrect)
Our support team will guide you through the next steps.
When will I receive my refund?
Once the returned product is received and inspected:
● Refunds are processed within 7–10 business days
● The amount is credited to the original payment method
Are shipping charges refundable?
Shipping charges are non-refundable, unless:
● You received a damaged or incorrect product



