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Frequently Asked Questions

About CRSVR

CRSVR is a modern apparel brand focused on creating breathable, timeless clothing made from premium linen and natural fabric blends. Our designs are crafted for everyday comfort, warm climates, and effortless style.

CRSVR is an India-based brand, and all orders placed on wearcrsvr.com are shipped within India.

We primarily work with:

● Premium linen

● Linen–cotton blends

● European Flax Linen (for select products)

Our fabrics are chosen for breathability, comfort, durability, and suitability for Indian weather.

Orders

Below are some of are common questions about orders

You can place an order directly on wearcrsvr.com by:

  1. Selecting your product, size, and colour
  2. Adding it to cart
  3. Proceeding to checkout and completing payment

Once your order is confirmed, you’ll receive an order confirmation via email or SMS.

We accept all major payment methods, including:

● Credit & Debit Cards

● UPI

● Net Banking

● Wallets (as supported by our payment gateway)

All payments are processed securely via trusted third-party providers.

Orders are typically:

● Processed within 1–3 business days

● Delivered within 3–8 business days, depending on your location

Delivery timelines may vary due to external factors like courier delays or weather conditions.

Once your order is shipped, you’ll receive a tracking link via email or SMS.

You can also contact us at orders@wearcrsvr.com for tracking assistance.

We recommend:

● Gentle machine wash or hand wash in cold water

● Mild detergent

● Avoid harsh wringing

● Air dry for best results

Proper care helps maintain fabric quality and longevity.

We strive to display product colours as accurately as possible. However, slight variations may occur due to lighting, photography, and screen settings.

Shipping & Delivery

Below are some common questions about shipping, returns, and exchanges

Currently, CRSVR ships only within India.
International shipping will be introduced in the future and updated on our website.

If you receive a damaged, defective, or incorrect item:

● Notify us within 48 hours of delivery

● Share images and order details at orders@wearcrsvr.com

We’ll arrange a replacement or refund after verification.

Returns & Refunds

● Returns or exchanges must be requested within 7 days of delivery

● Products must be unused, unworn, unwashed, and in original condition with tags intact

● Sale or discounted items are non returnable

For full details, please refer to our Refund & Return Policy.

Email us at orders@wearcrsvr.com with:

● Order number

● Reason for return or exchange

● Clear images (if the item is damaged or incorrect)

Our support team will guide you through the next steps.

Once the returned product is received and inspected:

● Refunds are processed within 7–10 business days

● The amount is credited to the original payment method

Shipping charges are non-refundable, unless:

● You received a damaged or incorrect product

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