PRIVACY POLICY – CRSVR
Effective Date: February 06, 2026
Website: https://wearcrsvr.com
CRSVR (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information shared with us through our website and related platforms.
1. Objective, Scope & Applicability
This Privacy Policy applies to all users who browse, access, or make purchases on wearcrsvr.com (“Platform”), including customers, visitors, and contributors (“you”, “your”).
This Policy applies only to users located in India and does not apply to:
Information collected offline (unless explicitly stated)
Third-party websites linked from our Platform
Platforms not controlled by CRSVR
By accessing or using our Platform, you agree to the collection and use of your information in accordance with this Policy.
If you do not agree with this Policy, please discontinue use of the Platform.
2. Personal Information Defined
“Personal Information” means any information that identifies or can reasonably be linked to an individual, including but not limited to name, contact details, payment information, or online identifiers.
Information that is publicly available or provided under applicable law is not considered Personal Information.
3. How We Collect Personal Information
a) Information You Provide Directly
We collect information when you:
Create an account
Place an order
Subscribe to newsletters
Contact customer support
Participate in surveys or promotions
This may include:
Name, email address, phone number
Shipping and billing address
Payment details (processed via secure third-party gateways)
Order history and preferences
You may choose not to provide certain information, but this may limit your ability to use some features.
b) Automatic Information Collection
We automatically collect certain information such as:
IP address
Browser type and device information
Pages visited and time spent
Cookies and similar technologies
This helps us improve site performance, personalise experiences, and analyse usage trends.
c) Information from Third Parties
We may receive information from:
Payment gateways
Logistics partners
Marketing platforms (if you opt-in)
Social media platforms (based on your privacy settings)
CRSVR is not responsible for third-party privacy practices.
4. What Information We Collect
Name, email, phone number, address
Order and transaction details
Payment details (handled by PCI-DSS compliant partners)
Device and browser data
Preferences, reviews, and feedback
Customer support interactions (calls may be recorded for training and quality)
5. Purpose of Collection
We use your information to:
Process and deliver orders
Communicate order updates and support queries
Improve products, services, and website experience
Send promotional communications (with opt-out options)
Prevent fraud and misuse
Comply with legal and regulatory obligations
6. Legal Basis for Processing
We process your information based on:
Performance of a contract (order fulfilment)
Legitimate interests (customer support, marketing)
Legal obligations (tax, accounting, compliance)
Consent, where required
You may withdraw consent by emailing support@wearcrsvr.com.
7. Cookies & Tracking Technologies
We use cookies to:
Remember preferences
Analyse site traffic
Improve user experience
You can disable cookies in your browser settings, but some features may not function properly.
8. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with:
Payment processors
Logistics and courier partners
Technology and analytics providers
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and data protection standards.
9. Data Retention
We retain personal information only as long as necessary to:
Fulfil business purposes
Meet legal or regulatory requirements
Resolve disputes or enforce agreements
Data no longer required is securely deleted or anonymised.
10. Data Security
We implement industry-standard security measures including:
SSL encryption
Secure servers
Restricted access controls
Regular malware scanning
Confidentiality agreements with staff
However, no system is completely secure, and we cannot guarantee absolute security.
11. Your Rights & Choices
You may:
Update or correct your account information
Opt-out of marketing emails using the unsubscribe link
Request deletion of personal data (subject to legal obligations)
Withdraw consent for data processing
Requests can be sent to support@wearcrsvr.com.
12. User-Generated Content
Any content you post publicly (reviews, comments) may be visible to others. CRSVR is not responsible for how third parties use such information.
13. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
14. Employment Applications
Information submitted for job applications is used solely for recruitment purposes and handled confidentially.
15. Policy Updates
We may update this Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Platform indicates acceptance of the updated Policy.
16. Grievance & Contact Information
For privacy concerns, complaints, or queries, contact:
Grievance Officer
CRSVR
📧 support@wearcrsvr.com
📍 Mumbai, Maharashtra, India
(As required under the Information Technology Act, 2000 and Consumer Protection Act, 2019)